Every product we sell is covered by our 90-day, risk free, money back guarantee. If for any reason the product does not meet your expectations, simply return the empty bottles within 90 days for a full refund of the purchase price. It’s that simple.
For refunds contact customer service 888-711-5661. They will note your account return is coming and have you send back all bottles including empty bottles to the address below. Please include your name, phone number, email address and order number in package so we are clear who is sending the return. We require all returns have a tracking number to ensure the package is received, this will be for your records in the event we do not receive the package.
Our Return Address.
Nature Advanced – Returns
5320 West Wells Park Rd. Unit 1
West Jordan, Ut 84081
Your guarantee comes into effect on the day your product is shipped from our distribution center. The guarantee will expire 90-day after your shipped date. The Customer will be responsible for all return shipping charges acquired. We require all bottles purchased empty or full be sent back for a full refund of purchase price. Once your return is received we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds: (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
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